What an emotional couple of weeks we have had, but it is these times that make me realise how lucky I am in the job I have. I have been working with a lovely lady to create a memory feature for her young son who sadly passed away two years ago.
Speaking to this customer to gather together ideas for the design allowed me to get to know her and get a real feel for the man her son was and also the strong family unit they have. I feel that the rapport these conversations build give me the understanding to be able to bring the customers vision to life.
We arranged to deliver this special order on what would have been his birthday bringing a little sunshine to a sad day. I only wish I could have delivered it personally to see the pleasure that the feedback tells me it brought on that day and will continue to bring in the future.